Privacy Policy

Screen1 Technologies, LLC ("Screen1," "we," "us," or "our") operates screen1.ai and provides custom software and related services. This policy explains how we handle personal information when you visit our website, contact us, use a Screen1 service, or connect a third-party service through software we provide.

A customer-specific agreement or notice may describe additional practices for a particular system. Where Screen1 processes information on a customer's behalf, that customer may control the information and its own privacy policy may also apply.

We collect information you provide to us, such as your name, business email, optional phone number, role, company, and the details you include in a consultation request or support message. If you sign in to a Screen1 service, we may receive account identifiers and information needed to manage access.

When you use our website or services, technical information such as IP address, browser or device details, pages requested, timestamps, and diagnostic or security logs may be generated. A connected third-party service may provide information according to the permissions you authorize for that connection.

We use information to respond to requests, send communications about your request, provide and maintain services, manage accounts and integrations, diagnose issues, protect against misuse, improve our offerings, and comply with legal obligations. We use connected-service data only to provide the requested integration or related functionality.

Our website and services may use cookies or local storage for essential functions such as authentication, preferences, and security. Your browser settings may let you block or remove these technologies, though some features may not work without them.

We do not sell your personal information. We may share information with service providers that help us operate our website and services, such as hosting, authentication, email delivery, and infrastructure providers, only as needed for their work. We may also disclose information when required by law, to protect rights and security, or as part of a business transaction subject to applicable safeguards.

Customer data from integrations is not shared between customers or used for another customer's purposes. A connection's access is governed by the permissions granted to it; learn more on our integration information page.

We keep information only as long as reasonably needed for the purposes described above, contractual commitments, and applicable legal requirements. We use technical and organizational measures intended to protect information, but no internet service can guarantee absolute security.

You may contact us to request access to, correction of, or deletion of personal information we control, or to ask about other rights available under applicable privacy laws, such as a copy of your data or an objection to certain uses. We may need to verify your identity before fulfilling a request. Some requests may be limited by legal obligations or by our role as a service provider to a customer. If your information is controlled by a Screen1 customer, we may direct you to that customer.

You can manage or revoke a third-party connection through the relevant service's settings where available. You can also contact us with questions about a connection or its data.

Information may be processed where Screen1 and its service providers operate, subject to applicable legal requirements. Our website or software may link to third-party sites and services. Their practices are governed by their own privacy notices, not this one.

Our website and services are intended for businesses and are not directed to children. If you believe a child has provided us personal information, please contact us so we can review and address it.

We may update this policy as our services or legal requirements change. We will post the revised version here and update the date above.

For questions about this policy or requests concerning your personal information, email [email protected].